Contact Mocha Designs
Email us with an app question, problem report or accessibility issue.
Helpful details to include
To help us understand a problem, please include:
- your iPhone or iPad model and iOS version;
- the IGC version and build shown under Settings → About IGC;
- what you expected to happen and what happened instead; and
- short reproduction steps, if the issue can be repeated.
Do not send passwords, investment-account details, account numbers, statements or other sensitive documents. Use made-up or anonymised calculation values when describing an issue wherever possible.
Quick answers
Does IGC connect to my investments?
No. IGC does not connect to a bank, broker or investment account and does not use live market data. You enter assumptions manually.
Where are saved scenarios stored?
Saved scenarios remain in the app’s private local storage. IGC 1.0 has no account or developer-operated cloud sync.
How do I remove my data?
Delete an individual scenario from Saved, or use Settings → Delete all app data to remove saved scenarios, app-owned recovery material and IGC preferences. Normal device backups have a separate lifecycle.
Why might my projection differ from an investment result?
IGC produces illustrations from the assumptions you choose. It is not a forecast, personal recommendation or financial advice. Actual returns, charges, inflation and tax treatment can differ.
Does the app need an internet connection?
Core calculations and saved scenarios work locally. Opening Support or the public Privacy Policy uses your browser or email app and therefore requires connectivity.
Privacy
The app does not transmit your calculation or saved-scenario data to Mocha Designs. Support email is separate and contains only what you deliberately send.